Customer Satisfaction.
All of our products are backed with a 100% guarantee. If you are not completely satisfied with your purchase, please contact us at 312-480-8521 or send us an email info@nirahdistributors.com. We will do everything we can to rectify the situation.
Tying quality to service runs in our family’s blood. Our leadership team’s background in manufacturing, supply chain management and technology have enabled us to have leaner, cost effective operations. Enabling us to provide the most competitive bulk prices for our quality cable management products in North America. Below are our key pillars and values we live by.
Same Day Shipping.
Purchase orders received by 5pm CST will ship same day on in stock items.
Pricing.
All prices are subject to change without notification and there is no guarantee of future prices. We accept orders at current pricing in effect at the time of the order.
Acceptable Forms of Payment.
We accept all major credit cards.
Air Freight Orders.
Nirah Distributors will not be responsible for any air freight charges due to the customer’s error. All air freight orders must be confirmed via fax or email prior to shipment.
International Fees.
Nirah Distributors will not be responsible for any International Customs charges which include, but are not limited to, taxes, duties, tariffs, brokerage fees, storage fees and freight charges. Unless otherwise specified, UPS brokerage service will be used for all UPS shipments.
Returns.
Returns must accompany a Return Authorization Form and should be completed within 30 days of purchase date.
All returns are subject to a 15% – 35% restocking fee. All items must be in its original packaging and sealed.
No returns accepted on the following:
- Special packaging
- Private label products
- Custom colors
- Hot stamping orders
Shipment Shortage.
Customer will be responsible for ensuring the completeness of the delivery. If there are items missing, please notify us within 2 days of the receipt of shipment. We will work with our Warehouse Team to resolve any issues.